I'm thrilled to share with you an engaging conversation I had with Mike O'Connor, the owner of the Galway hair and beauty salon, Bellissimo. Our discussion revolved around Mike's journey in the hairdressing business, starting from the 80s, his challenges, and his perspective on business and education.
The Early Days
Mike began his hairdressing career at the tender age of 19 in a small salon called Michael Daniels. Despite the societal norms of the 80s where male hairdressers were few and far between, Mike's mother backed him all the way. He found joy in the thrill of working in a hair salon, the environment, and the satisfaction of making people feel good about themselves. Within a year, he qualified as a hairdresser and opened his own salon shortly after.
Education and Business
When I asked Mike about his educational background, he revealed that he never went to college. He believes that college isn't necessary for success in business. His daughter is studying financial maths and economics in college, while his son has chosen to pursue a similar path to his dad at a barber shop.
The Challenges and Triumphs
Mike's early years in the hairdressing business were not without challenges. Despite the difficulties in the first few years and the financial hurdles they brought, he persevered with the support of his friends and the scarcity of hair salons at the time. His ambition led him to open a second salon in Castlebar, but it didn't work out due to the lack of business and difficulty in finding hairdressers.
The Unexpected Turn
Our conversation took an unexpected turn when Mike shared his experience of opening a hair salon in Moscow, Russia. He was approached by two investors who had ambitious plans for expanding their business in Moscow after the country opened up its economy. Mike operated one of the best salons in Moscow for two years, under challenging circumstances, until he was forced to leave Moscow. Despite the circumstances, he describes it as an exciting time for him and it fueled his ambition to open Bellissimo.
The Birth of Bellissimo
Mike and his wife Maria took a leap of faith to open a large salon in Galway, called Bellissimo. They transformed a vacant unit owned by Joe Hanley into a spacious salon with a cafe, barber shop, beauty rooms, and a gym. Mike attributes the success of Bellissimo to their unique concept of offering pamper hampers and a range of treatments from head to toe. They were the first to introduce this concept, which became popular and was later replicated by other businesses.
The Impact of Rising Rents and COVID-19
Mike and I discussed the impact of rising rents on small businesses and the effects of COVID-19 on the hairdressing industry. Mike mentioned that many hairdressers started working from home during the pandemic, leading to a loss of clients for salons. He emphasized the importance of supporting each other in the industry and mentioned his close friendship with another hairdresser, Sean Costello.
The Economic Downturn and Its Impact
The economic crash of 2008-2010 hit Mike hard. He found himself in a difficult situation when the banks appointed a receiver for his property, Terry Brennan’s Tavern, and sold it for a fraction of its value. Despite the financial challenges, Mike managed to negotiate his way around the debt and property issues. He even took unconventional measures, such as buying and delivering coal to make ends meet.
The Future of Bellissimo
Mike talked about the importance of his business partner, Dympna, and how their close relationship has shaped his business thoughts and processes. He also expressed his ambitions for his son, Mikey Junior, who is involved in men's grooming, to change the hairdressing model for men, just as he did for women with Bellissimo.
Conclusion
Mike's journey from a young hairdresser to a successful businessman is truly inspiring. Despite the challenges and setbacks, he has managed to build a successful business and create a positive environment at Bellissimo. His story is a testament to the power of perseverance, ambition, and the importance of supporting each other in the industry. Garry really enjoyed talking to Mike and hearing all the wonderful adventures his passion for hairdressing has brought him on.
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